Your Data, Our Responsibility

Hai Baje Privacy Policy – How Your Information Is Kept Secure

This page clearly explains what information we collect when you register with hai baje, how we use it, and how we keep it safe.

Last Updated: January 1, 2026
Summary
Is Your Data Sold?No
SSL Encryption?Yes
Can Data Be Deleted?Yes
Shared with Third Parties?Limited
Cookies Used?Yes

Your privacy matters to us. By creating an account with hai baje, you agree to this Privacy Policy. Please read it in full.

1

Introduction & Scope

Hai Baje (haibaje.biz) is an internationally licensed online betting platform. This privacy policy applies to the haibaje.biz website and its mobile application.

We believe your personal data belongs to you. Hai Baje uses that information solely to provide you with a better experience — never to sell it or use it for unnecessary purposes.

In this privacy policy, we clearly explain what data we collect, why we collect it, how long we keep it, and what rights you have.

Although this policy is written in Bengali, the English version shall prevail in the event of any legal dispute.

2

What Information We Collect

Hai baje collects information in two ways — what you provide directly, and what is gathered automatically while you use the platform.

What you provide directly:

  • Name & Date of Birth (at registration)
  • Mobile Number & Email Address
  • Payment details — Mobile Pay/Nagad/Rocket number or USDT wallet address
  • A copy of your NID or passport for identity verification (KYC process)
  • Information you provide when contacting support

Automatically Collected Information:

  • IP address & location data (up to city level)
  • Device type, operating system & browser
  • Session duration, pages visited, and click activity
  • Betting History & Transaction Logs
  • Cookies & Similar Tracking Information
Data Type Why It Is Collected Mandatory?
Name & Date of BirthIdentity VerificationYes
Mobile NumberAccount CommunicationsYes
Payment InformationTransaction ProcessingYes
NID / PassportKYC VerificationWhere applicable
Device / IPSecurity & Fraud PreventionAutomatic
3

How Your Data Is Used

Hai baje uses your data only for specific, legitimate purposes. We will never sell your personal information to any third party under any circumstances.

  • Account Management: For registration, login, and identity verification.
  • Payment Processing: To process deposits and withdrawals.
  • Ensuring Security: To prevent fraud, money laundering, and misuse.
  • Service Improvement: To improve your overall platform experience.
  • Contact: For important updates, security alerts, and support.
  • Promotions: With your consent, to send you relevant offers and promotions.
  • Legal Obligation: To comply with licensing authority directives.
4

Who Your Data Is Shared With

Hai Baje never sells your data. However, it may be shared with trusted parties in the limited circumstances outlined below:

  • Payment Gateway: To process Mobile Pay, Nagad, Rocket, and USDT transactions. Only the necessary data is shared.
  • KYC Service Provider: A trusted third-party provider may be used for identity verification.
  • Law Enforcement Agencies: Mandatory when required by court order or legal obligation.
  • Licensing Authority: To comply with regulatory authority requirements.

All third parties are bound by the same privacy obligations as hai baje and may not use your data for any other purpose.

5

Cookies & Tracking Technologies

The hai baje website and app use cookies and similar tracking technologies to help enhance your experience.

Cookie Types:

  • Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
  • Performance Cookies: To understand which pages are used most. Data is collected anonymously.
  • Functionality Cookies: To remember your language preferences and settings.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to stop working properly.

6

Data Retention Duration

Hai Baje does not retain your data indefinitely. Each type of information has a defined retention policy.

Data Type Retention Period
Account InformationFor the duration of active account + 5 years
Transaction Records7 years (as required by law)
KYC Documents5 Years
Support Chat Logs2 years
Cookies DataUp to 1 year
Inactive AccountsMay be deleted after 12 months

Unless legally required, data is securely deleted after its defined retention period.

7

Security Measures

Hai Baje uses industry-standard security technology to protect your data. Our security measures operate across multiple layers.

  • SSL/TLS Encryption: Every data transfer is encrypted.
  • Password Hashing: Passwords are never stored in plain text.
  • Two-Factor Authentication (2FA): Additional security options for your account.
  • Firewall & Intrusion Detection: Suspicious access is blocked immediately.
  • Regular Security Audits: Operated by a third party.
  • Restricted Staff Access: Only authorized personnel can access specific data.

Your Responsibility: Keep your password secure and never share it with anyone. If you notice any suspicious activity, contact support immediately.

8

Your Data Rights

As a hai baje account holder, you have several important rights over your personal data. It's worth knowing what they are.

Right to Access Data

To view the data we hold on you, submit a request to support. We will respond within 30 days.

Right to Correct Information

If any of your information is incorrect, you can request a correction through Account Settings or by contacting support.

Right to Data Deletion

After closing your account, you may request the deletion of any data that is not subject to legal retention requirements.

Right to Restrict Processing

You can request that we stop using your data for specific purposes — for example, to opt out of marketing emails.

Right to Data Portability

You can request an export of your data in a readable format (such as CSV).

Right to Object

You may object to your data being used for any specific purpose. Send an email to support@haibaje.biz.

9

Third-Party Links & Services

The Hai Baje platform may occasionally reference third-party pages. Those sites and services have their own privacy policies, and Hai Baje is not responsible for them.

Third-party services that may be involved when using Hai Baje:

  • Payment Gateways (Mobile Pay, Nagad, Rocket)
  • Live scores & sports data provider
  • Cloud Hosting Service
  • Analytics services (anonymized data only)

Hai Baje has a Data Protection Agreement (DPA) in place with each of these service providers.

10

Privacy Policy Updates

Hai baje reserves the right to update this Privacy Policy at any time. For significant changes, we will post a notice on the website and send a message to your registered mobile number.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

You can easily check whether the policy has been updated by looking at the "Last Updated" date at the top of the page.

11

Contact Us

If you have any questions about this Privacy Policy or any requests regarding your data, please get in touch with us.

  • Email: support@haibaje.biz
  • Live Chat: Available 24/7 on website and app
  • Response Time: Up to 72 hours (for data requests)

Hai baje takes your privacy seriously. Feel free to reach out with any concerns.

How Secure Is Your Data at hai baje
The Core Pillars of Our Privacy Protection
SSL Encryption

Every piece of data you send to the hai baje site is encrypted using SSL/TLS technology. No one can intercept it in transit.

Data Is Not Sold

Hai Baje never sells your personal data under any circumstances. Sharing with third parties is strictly for service delivery and governed by formal agreements.

Limited Access Policy

Within Hai Baje, only staff who need access to your data can view it. A log is maintained of who accessed what and when.

Regular Security Audits

Third-party experts regularly audit Hai Baje's security infrastructure. Any vulnerabilities identified are addressed promptly.

Data Deletion Feature

Upon account closure, your data can be deleted beyond what is legally required to be retained. This is your right, and hai baje respects it.

Transparent Policy in Plain Language

Hai Baje's privacy policy isn't written in complicated legal language — it's written in plain English. What you read is what you get; nothing is hidden.

Your data is secure — get started now

Hai Baje is committed to protecting your privacy. Register with confidence and enjoy the best betting experience in Bangladesh.

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